Your privacy matters to us. This document explains our data practices so you can make informed decisions about your relationship with Wela Financial LLC
Wela Financial LLC, doing business as WelaConnect (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
We may collect the following information:
Name
Email address
Phone number
Business information
Information submitted through website forms
Inquiry and communication records
Appointment details
SMS opt-in consent and timestamps
IP address
Device and browser type
Website usage data
We use your information to:
Respond to inquiries
Provide requested services
Schedule and manage appointments
Send service-related communications
Send SMS messages (only with explicit consent)
Maintain consent and communication records
Improve our services
Ensure security and prevent fraud
By providing your phone number and opting in through our website or forms, you consent to receive SMS messages from Wela Financial LLC related to your inquiry and services, including:
Responses to inquiries
Appointment scheduling and reminders
Service-related notifications and updates
Account-related communications
Marketing messages (only where separate explicit consent is provided)
Message frequency varies depending on your interaction with our services.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at:
Email: [email protected]
Phone: (708) 586-7000
Wela Financial LLC does not sell, rent, or share your phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
Wela Financial LLC does not sell, rent, or share personal information, including phone numbers and SMS consent, with third parties or affiliates for marketing or promotional purposes.
Your mobile information will not be shared with third parties for marketing purposes.
We may share information only with trusted service providers (such as SMS platforms, hosting providers, and software vendors) strictly for operational purposes. These providers are contractually obligated to protect your information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement reasonable safeguards to protect your personal information, including:
Encrypted data transmission
Restricted access controls
System monitoring
While we strive to protect your data, no method of transmission or storage is completely secure.
We use cookies to:
Improve user experience
Analyze website performance
Store user preferences
You may disable cookies through your browser settings.
You have the right to:
Request access to your personal data
Request corrections to your information
Request deletion of your data
Withdraw consent at any time
Opt out of SMS communications at any time
To make a request, contact:
[email protected]
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Wela Financial LLC (DBA WelaConnect)
Email: [email protected]
Phone: (708) 586-7000
Main Office
704 Florsheim Dr Ste 13
Libertyville, IL 60048
Phone: 847-281-9582
Toll-Free: 855-426-9352